LLM Pro — Support

LLM Pro is no longer for sale, but support remains available for existing owners. If you need help with model selection, image generation, API keys, subscriptions, or any other issue, you can contact support directly at:
Email: ferrraridave@icloud.com

Useful links:
- Privacy Policy
- Terms of Use

Frequently Asked Questions

What is LLM Pro?

LLM Pro is a premium AI chat and image generation app for iPhone and iPad. It combines high-performance cloud AI models, real-time web search, vision capabilities, AI image generation, real-time voice chat, and spoken playback of AI replies, with clear usage limits.

Do I need an account or API key?

No account or API key is required to get started. The app includes free cloud AI access powered by Groq. A premium subscription unlocks additional cloud models powered by Groq and Cerebras, AI image generation, and spoken playback of AI replies — all included, no third-party keys required. Optional bring-your-own API keys are also supported for advanced users, including an xAI key for real-time voice chat.

What models are supported?

- Free cloud AI model powered by Groq
- Premium subscription unlocks curated high-performance cloud AI models powered by Groq and Cerebras
- Vision-capable models for image analysis
- Spoken playback of AI replies powered by Kokoro TTS via Replicate (included with subscription, no key required)
- Optional real-time voice chat powered by xAI's Grok voice model (requires an xAI API key)
- Optional bring-your-own API keys for access to additional third-party models

What is AI image generation in LLM Pro?

LLM Pro includes built-in AI image generation and image-to-image editing. Image generation and editing are processed via Replicate. The premium subscription includes up to 100 images per month. Image usage is clearly displayed in-app.

What is real-time web search?

Real-time web search is available on supported premium models and requires an internet connection.

What is real-time Voice Chat?

Real-time Voice Chat enables natural spoken conversations with AI powered by xAI's Grok voice model. This feature requires your own xAI API key. Spoken input and conversation content are processed by xAI. The voice model performs background reasoning so it can think through more challenging questions before answering, with no impact on response latency. The voice assistant's personality, style, and behaviour can be shaped through the system prompt.

How do I hear an AI reply read aloud?

Spoken playback is included as part of the LLM Pro premium subscription — no API key required. A play button, voice catalogue, speed controls, and audio cache settings are available, with generation costs absorbed by the subscription.

How is my data handled?

Free Cloud AI (Groq):
Messages and conversation content are sent to Groq to generate AI responses. Conversations are not stored on our servers.

Premium Cloud Models (Groq & Cerebras):
Depending on the model selected, messages and conversation content are sent to Groq or Cerebras to generate AI responses. We do not store conversations, images, or documents on our servers.

Voice Chat (xAI Grok):
When using Grok voice chat, spoken input and conversation content are sent to xAI to generate AI responses. No voice data or transcripts are stored on our servers. Your xAI API key is stored only on your device.

Spoken Playback of AI Replies (Replicate / Kokoro):
Message text is sent to our backend server, which forwards it to Replicate on your behalf to generate the audio — no API key required. The generated audio is downloaded to your device and cached locally. No message text or audio is stored on our servers.

AI Image Generation (Replicate):
When generating or editing images, prompt text and any selected images are sent to Replicate for processing. Replicate processes this data to generate AI images within the app. Images are not stored on our servers.

Can I use the app offline?

LLM Pro requires an internet connection for all features.

Why can't I upload images or documents?

Image and document uploads are only available when using models that support vision or document input. Feature availability depends on the selected model.

What is the LLM Pro subscription?

LLM Pro offers a £9.99/month subscription that unlocks premium cloud AI models powered by Groq and Cerebras, real-time web search on supported models, AI image generation processed via Replicate with a monthly limit, and spoken playback of AI replies (Kokoro TTS via Replicate). LLM Pro is no longer available for new purchases; existing subscribers can continue to manage their subscription through Apple's App Store.

What devices are supported?

LLM Pro supports iPhone and iPad running iOS 18.0 or later.

How do I report a bug?

Should you have a bug to report, please email details and reproduction steps to:
Email: ferrraridave@icloud.com