Chat LLM & LLM Pro — Support

If you need help with Chat LLM or LLM Pro, including model selection, image generation, API keys, subscriptions, or any other issue, you can contact support directly at:
Email: ferrraridave@icloud.com

Useful links:
- Privacy Policy
- Terms of Use

Frequently Asked Questions

What are Chat LLM and LLM Pro?

Chat LLM is a privacy-focused AI chat app for iPhone and iPad. It supports a free cloud AI model, optional bring-your-own API keys, and advanced features such as real-time voice chat and access to a wide range of external AI models.

LLM Pro is a premium AI chat and image generation app for iPhone and iPad. It combines high-performance cloud AI models, real-time web search, vision capabilities, and built-in AI image generation with clear usage limits.

Do I need an account or API key?

Chat LLM:
No account or API key is required to get started. The app includes free cloud AI access powered by Groq. You may optionally add your own OpenRouter, OpenAI, or xAI API keys to access additional models and real-time voice chat.

LLM Pro:
No account or API key is required to get started. The app includes free cloud AI access powered by Groq. A premium subscription unlocks additional cloud models powered by Groq and Cerebras, as well as AI image generation. Optional bring-your-own API keys are supported for advanced users.

What models are supported?

Chat LLM:
- Free cloud AI model powered by Groq
- Optional bring-your-own API keys for access to third-party models via OpenRouter, OpenAI, or xAI
- Optional real-time voice chat powered by xAI

LLM Pro:
- Free cloud AI model powered by Groq
- Premium subscription unlocks curated high-performance cloud AI models powered by Groq and Cerebras
- Vision-capable models for image analysis
- Optional bring-your-own API keys for access to additional third-party models

What is AI image generation in LLM Pro?

LLM Pro includes built-in AI image generation and image-to-image editing. Image generation and editing are processed via Replicate. The premium subscription includes up to 100 images per month. Image usage is clearly displayed in-app.

What is real-time web search?

Real-time web search allows supported AI models to retrieve up-to-date information. Availability depends on the selected model and requires an internet connection.

What is real-time Voice Chat?

Real-time Voice Chat enables spoken conversations with AI powered by xAI. This feature requires your own compatible API key. Spoken input and conversation content are processed by xAI.

How is my data handled?

Free Cloud AI (Groq):
Messages and conversation content are sent to Groq to generate AI responses. Conversations are not stored on our servers.

LLM Pro – Premium Cloud Models (Groq & Cerebras):
Depending on the model selected, messages and conversation content are sent to Groq or Cerebras to generate AI responses. We do not store conversations, images, or documents on our servers.

Bring Your Own API Key (OpenRouter, OpenAI, xAI):
When you use your own API key, messages and content are sent directly to the selected provider, such as OpenRouter, OpenAI, or xAI. OpenRouter may route requests to different model providers depending on the model selected. API keys are stored only on your device.

Voice Chat (xAI):
When using real-time voice chat, spoken input and conversation content are sent to xAI to generate AI responses. No voice data or transcripts are stored on our servers.

AI Image Generation (Replicate):
When generating or editing images, prompt text and any selected images are sent to Replicate for processing. Replicate processes this data to generate AI images within the app. Images are not stored on our servers.

Can I use the app offline?

Chat LLM: Requires an internet connection for cloud features.

LLM Pro: Requires an internet connection for all features.

Why can't I upload images or documents?

Image and document uploads are only available when using models that support vision or document input. Feature availability depends on the selected model.

What is the LLM Pro subscription?

LLM Pro offers a £9.99/month subscription that unlocks premium cloud AI models powered by Groq and Cerebras, real-time web search on supported models, and AI image generation processed via Replicate with a monthly limit.

What devices are supported?

Both apps support iPhone and iPad running iOS 18.0 or later.

How do I report a bug?

Please email details and reproduction steps to:
Email: ferrraridave@icloud.com